1. Who We Are

Aham Innovations Private Limited (hereinafter referred to as "Aham Innovations," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your data in connection with our software consultancy services, our proprietary software products (including the "HIPE" app), and other applications we develop and offer.

By using our Services, you consent to the data practices described in this policy.

2. Scope of this Policy

• Our website(s) and online platforms
• Our proprietary mobile applications and software products (e.g., HIPE)
• Our software consulting and development services (as a Data Processor or Data Fiduciary)
• Any communication with us via email, phone, or in person

3. What Information Do We Collect?

• Data from Consulting Clients & Prospects: Name, Company Name, Job Title, Email Address, Phone Number, Billing/Payment Information, Project Details
• Data from App Users (e.g., HIPE): Name, Email Address, Device ID, Usage Data, crash reports, location data (if permitted)
• Website & Technical Data: IP Address, Browser Type, Operating System, pages visited, time spent, referral source
• Sensitive Personal Data: We generally DO NOT collect Sensitive Personal Data directly through our core services

4. Purpose of Collection

• To establish contracts and provide software consultancy and development services
• To provide, maintain, and improve our app's functionality and user experience
• To administer our website, monitor security, and analyze traffic trends
• To fulfill specific contractual obligations or legal requirements

5. Lawful Basis for Processing

• Consent: Where you have given your free, specific, informed, and unambiguous consent
• Contractual Necessity: To perform a contract with you or take steps before entering into a contract
• Legal Obligation: To comply with legal or regulatory requirements
• Legitimate Use: For reasonable business purposes as defined under applicable law

6. Data Sharing and Disclosure

• Service Providers: Third-party companies performing services on our behalf
• Clients (for Consultancy): When acting as a Data Processor under client instructions
• Legal Compliance: When required by law, court order, or governmental request
• Business Transfers: In event of merger, acquisition, or sale of assets

We do not sell your personal data.

7. Your Rights

• Right to Information: Request information about the personal data we process
• Right of Correction and Erasure: Request correction of inaccurate data or erasure of personal data
• Right to Withdraw Consent: Withdraw your previously given consent at any time
• Right to Grievance Redressal: Contact our designated Contact Person for any concerns

8. Security and Retention

We implement reasonable security practices and procedures appropriate to our industry, including technical, physical, and administrative measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

9. Contact Information